At Wazen Store, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website Wazen.eg or services. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register, make a purchase, or interact with our Site, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (e.g., credit/debit card information)
1.2 Non-Personal Information
We may collect non-identifiable information such as:
- IP address
- Browser type and version
- Pages you visit on our Site
- Date and time of access
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, improve our Site, and analyze usage. For more details.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To communicate with you about your orders, account, or customer support inquiries
- To send you promotional emails and offers (with your consent)
- To improve our website and tailor it to your preferences
- To prevent fraud and maintain the security of our Site
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that assist with payment processing, shipping, or website analytics
- Legal Requirements: If required by law, court order, or government request
- Business Transfers: In case of a merger, acquisition, or sale of assets
4. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal information, where applicable
- Opt out of receiving promotional communications by clicking “Unsubscribe” in our emails
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Secure payment gateways
- SSL encryption
- Restricted access to personal information
However, no online platform is 100% secure. We encourage you to use strong passwords and secure your devices.
6. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the effective date. Please review it periodically.